Shipping policy

Shipping Information

Naimie's is committed to processing and shipping orders as quickly as possible.

Order Processing

  • Orders are typically processed within 8 business hours after they are received.
  • Orders are processed and shipped Monday through Friday, excluding holidays.
  • Orders placed on weekends or holidays will be processed on the next business day.

Shipping Destinations

  • We currently ship within the 48 Contiguous United States.
  • Certain products may have shipping restrictions based on carrier requirements or manufacturer policies.

Shipping Methods

We work with a variety of trusted shipping carriers and may select the most appropriate carrier for your order at our discretion. Shipping options and delivery estimates are displayed during checkout.

Free Shipping

Qualified orders may be eligible for free shipping promotions. Current promotions and eligibility requirements will be displayed at checkout.

Tracking Your Order

Once your order ships, you will receive a confirmation email containing tracking information.

Lost, Damaged, or Delayed Packages

If your package is lost, damaged, or has not arrived as expected, please contact our Customer Service team as soon as possible.

Delivery issues must be reported promptly so that we can work with the carrier to investigate and resolve the issue.

Contact Us

For shipping-related questions, please contact:

  • Phone: (818) 655-9923